FAQ

Returns / Exchanges:

We hope that you love your purchase from Crooked Halos. If for any reason you are not completely satisfied, you have 14 days to return from the date of purchase.

Items that are ineligible for a return (final sale) include:

• Special orders
• Personalized items
• Birth Charts
• Food of any kind
• Body Care products

Eligible items must be Crooked Halos bought merchandise in a new, unused state. Returned or exchanged items must have tags at the time of the return to receive a full refund or store credit. 

We reserve the right to not accept any return if the product shows signs of wear or has been used or altered from its original condition in any way. 

Holiday / Gift Returns:

Gift returns will be processed in the form of store credit or exchange. A gift receipt does not need to be present at return, however, items must be in a new, unused state with original tags.

During the Holidays, we will extend our policy from November 1st—January 10th on non-seasonal items in a new, unused state.

All purchases are ineligible for exchange or credit following the 30th date of purchase.